To start, let's define "Brand
Identity," which is the combination of consistent visual elements that are
used in your marketing materials. A basic Brand Identity Kit consists of a
logo,
business card, letterhead, and envelope. It can be extended to
include a website, blog, brochure, flyer, or any other professionally designed
pieces.
Having a Brand Identity is incredibly important
to your business's success. However, many business owners have some
misconceptions about brand identities that can damage their businesses, and
I've discussed those below:
1) My friend/relative can design my brand
identity.
There are some very significant areas of your
business that should be left to the professionals.
First of all, while your friend may have great
art skills; this doesn't mean that they have the knowledge and expertise
required to create great graphic designs. Designing a logo, business card, or
website is much different than painting a picture. You must make your brand
logo marketable, meaningful, and symbolic.
Second, by having a professional designer on your
business marketing team, your projects will be a top priority. My business
owners who start their designs with a friend or relative and then have their
project drag on for months. After much frustration they would go to a
professional to get the job done.
Finally, would you trust a friend to do something
really important requiring unique skills for your business? Make an important
client presentation for you, or give a speech? You probably would not, unless
s/he is a sale professional or an expert speaker. If you wouldn't trust an
amateur with an important business function, then why would you trust an
amateur with your brand identity - the key to your marketing success?
2) Designing a custom brand identity is too
expensive.
It's true that having your marketing materials
designed is an expensive proposition. But, it may be even more expensive not
having a high-quality; custom brand identity professionally designed - in terms
of lost business, lack of respect from your clients, not being taken seriously
in business. The list continues.
A strong brand identity quickly pays for itself.
For most businesses, if just a few - two or three - new clients call you over
the course of your business because of the equity that your brand identity
develops, this new business would pay for your logo and brand identity design
package. New customers will contact you because they remember your logo, hold
on to your business card, or are impressed by your brochure. It's likely that
many more clients than the required few will contact you, and your business
will grow from the (relatively) small initial investment in the brand identity.
Consider also that a brand identity is a
sustainable expense. Once you've had a timeless logo and set of marketing materials
designed, you can use them for years to come. And, once you have a strong logo,
then creating consistent, targeted marketing pieces and programs is an easy
addition to your existing system.
3) I don't need a brand identity.
If you are a professional in business, you need a
brand identity. You wouldn't imagine being in business without other important
business essentials - your own computer, perhaps, or a business name or bank
account. A brand identity is another of these basic business essentials - it's
the central piece to the marketing and promoting of your business.
My professional experience has taught me that there is nothing that looks less professional than not having a professional brand identity. If you don't establish a clean, high-quality, and consistent look and feel to your materials, you'll have a much more difficult time gaining the trust of a potential client - and signing them on to use your services. All of the Fortune 500 companies have a logo, and for a good reason - it makes them look more professional. If you want to be perceived as offering a high-caliber service, you have to look polished and "put together."
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