Brand
building is an integral aspect of any personal or business development. It
doesn't only increase the voice and consumer awareness of a brand, but it also
gives it an identity and worth.
The
advent of participatory and interactive platforms has given many businesses the
chance to enhance brand awareness and equity. If you have been thinking of
building a personal or business brand, then it is important for you to know
that brand building takes a lot of time and resources. In the first
part of this article, we shall define brand building and also look at different
types of brands and the steps to create a successful brand.
What Is
Brand Building?
There is
no one definition that actually captures the essence of brand
building in its entirety. Many people think brand building is all about
communicating and exposing your brand. That is just one side of it. The
best way we can define it is that it is a process of creating value to
your consumers. It encompasses all things that consumers know, feel, and
experience about your business in its entirety.
Having
defined brand building, we shall now look at the 3 most popular types of brands
and what they stand for.
· Service brand: this
brand is built on knowledge, culture, and experience that one has with the
service delivering agency/company/people. Think of Geek Squad or Molly Maid.
· Retail brand: this brand
is built on a mixture of products and service experience. Think of Kroger, or
KFC
· Product brand: is built
on the experience that one has with a specific product. Think of Ford, or Sony.
In the
next part of our article we shall now proceed to look at the 5 steps involved
in brand building.
1) Define
your brand.
The very
first step in brand building is defining your brand. This is a very critical
step as it ultimately determines what your brand truly stands for. When
defining your business brand, you should create a checklist of its core strengths
and values. Similarly, if you’re defining a personal brand, you should look at
the skills and expertise that you possess especially those which stand out. On
the same token, you also need to know what your brand stands for and what is
important for your brand (brand values). Your values should in one way or
another show that you are contributing to environmental, social, and economic
well-being of consumers. You may not realize some of these important aspects of
brand building immediately, until you look at them objectively.
2) Differentiate and position your brand.
Before
starting brand building, you have to take time to differentiate it so that you
can attract attention and stand out from your competitors. To
differentiate your brand, you have to create a unique advantage in the mind of
consumers not merely getting attention by brand building colors or logos or
other superficial elements. Once you come up with a unique value proposition,
you should use a good branding strategy to position your brand in a way that
will help consumers see and appreciate the greater value of your brand over
competing ones in the market.
3) Build and expose your brand.
As I
mentioned earlier, brand building is not a one off thing. Building a unique and
powerful personal or business brand takes time and consistency. To build your
personal brand, you have to keep reinforcing your values and skills by taking
up new roles and assignments that will give you more exposure. Alternatively,
you can use promotional channels, blogs, forums, and social
media(LinkedIn, Twitter and Facebook) to create a voice for your
personal or business brand.
When
building your brand, you should also endeavor to develop brand personality
(what people know, think, and say about you). This is what drives or motivates
people to identify with and engage with your brand. The truth is; if you
execute your brand building strategies consistently, then you will
easily establish a pattern that will forever be associated with your brand name.
4) Personalize your brand.
If you
want your marketing campaign or brand to be successful, then you
have to personalize it. It is important to give your brand an identity. Let
consumers see and experience the personality of your brand in its entirety.
Look at your brand as something that a consumer wants to identify with pretty
much as they would with their favorite cars, smart phones, or computers.
As you
engage in brand building, you should also encourage your customers to be
co-creators of brand values so that they can feel that they part of your
business and relate with it. Top brands encourage consumer-brand interaction by
personalizing products to meet the needs and preferences of consumers. When you
personalize your brand, you give consumers reason to participate and engage with
your brand for a lifetime.
5) Review your brand.
Brand
building is not a static process; it will go through a range of motions in its
lifetime. Depending on your brand strategies, your brand will either grow in
strength, or remain dormant, or recede with time. In the brand cycle, new
events, changes, and circumstances bring challenges and opportunities to
enhance the value of your brand or re-establish it. All these possibilities
should give you the impetus to take charge of your brand building activities.
As your
brand name grows, so do the responsibilities and expectations to continue with
brand building. The best way of ensuring brand growth is reviewing your
activities and evaluating your successes through metrics such as levels of
brand awareness and levels of engagements. Regular reviews will help you seize
and exploit new opportunities while upholding your commitment to remain true to
your vision and brand strategy. It will also help you steer your brand in the
right direction and keep it relevant as you move into the future.
As you can see, brand building is not a one off thing. You
have to define your brand, differentiate, present it, and review what your
brand stands for from time to time. It is very important to be clear about your
branding strategies and how you’re going to implement them. You should also
adopt brand strategies that will add value to your consumers and help them
develop the right impression of your company and what it truly stands for.
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