Every business, whether big or small, needs a marketing plan. The
marketing planning process for online businesses is a step by step process that
outlines what a business wants to achieve, how it will achieve it, by when and
who will launch and manage it.
Whatever the business sector or industry, an online plan is helpful and
it guides the business towards real profitability. In order to plot a marketing
plan you should follow these steps. Here are 6 main steps of the planning
process:
1) Digital marketing research.
Research is the most fundamental part of any digital marketing planning
process because it informs all other parts of the plan. So you should research
your target customers, competitors, the legal regulations in your market, the
business environment and features to include in your products and so on.
Typically there are two types of research: primary and secondary
research. Secondary research is also known as desk research and it is about
looking for information that already exists about your target markets,
competitors and others. So, this is research that already exists and that would
have been collected in the past for another purpose. If there are any gaps in
the secondary research, then primary research will be necessary.
There are tools that can help you research online including keyword
tools like the keyword planner, surveying tools, search engines, competitor
websites, shopping comparison engines and so on.
2) Market analysis.
From the information you gather in your research, you can now carry out
a SWOT analysis to identify the most important strengths, weaknesses,
opportunities and threats that are applicable to your business. Your strengths
and weaknesses represent the internal of your business and the opportunities
and threats are the external media and you have to manage these well to ensure
that your business survives and thrives.
3) Marketing objectives.
Your objectives are targets that you want to reach with your digital
marketing plan. They should be specific, measurable, achievable, realistic and
time related (SMART), while ensuring that you are meeting the needs of your
target audiences.
4) Marketing strategy.
The strategy describes all the tactics that you will need to implement
to achieve your objectives and business mission. A typical marketing strategy
should include product, price, place and promotion tactics which form the 4 Ps
of the marketing matrix. These are applicable in an online context and your
planning process should describe how they work towards achieving your
objectives.
5) Promotional tools and channels.
Promotional tools and channels fall under your strategy and they are the
tactics that you use to advertise, promote and communicate your products and
brand. There are many online channels to choose from including search engine
marketing, social media, email marketing, online PR, affiliate marketing and
many others and the hundreds of tools that are available for each of these
channels.
6) Budgets and control.
Last but not the least,
you should set your budgets to help you implement your marketing strategy and
achieve your objectives. Your budget should be sufficient for all tactics that
you include in your plan and should be continually revised as you action your
plan.
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