Market segmentation
in today's business is a pivotal step for any firm. Following this step these
segments must be evaluated against a set criterion.
Essentially, this review is
an important checkpoint in the overall market segmentation, targeting and
positioning process (known as the STP model/process). This analytical
ensures that the resultant market segments are valid and usable for the firm's
purposes.
The main goal of this stage of the STP process is
to ensure that the market segments that have been constructed by the firm meet
with basic requirements and guidelines, which will make them usable segments
and potential target markets.
There're 7 criteria for effective market
segmentation; in this article we're going to list these criteria, provide a
brief explanation of each one and highlight why it's important. These criteria
go as follows:
1) Homogeneous.
This means that the consumers allocated to each
segment should be similar in some relevant way. Prospects in a single
segments may share similar interests or in the same age group.
Its importance: This is the basis
of market segmentation, that the consumers in each segment are similar in
terms of needs and/or characteristics.
2) Heterogeneous.
Each segment of consumers should be relatively
unique as compared to the other segments that have been constructed.
Its importance: This demonstrates that the
consumers in the overall market have been correctly divided into sets of
differing needs.
3) Measurable.
Some form of data should be available to measure
the size of the market segment.
Its importance: Measurements are very
important to be able to evaluate the overall attractiveness of each segment.
4) Substantial.
The market segment should be large enough, in
terms of sales and profitability, to warrant the firm's possible attention.
Its importance: Each firm will have minimum
requirements for the financial return from their investment in a market, so it
is necessary to only consider segments that are substantial enough to be of
interest.
5) Accessible.
The market segment should be reachable,
particularly in terms of distribution and communication.
Its importance: Each segment needs to be
able to be reached and communicated with on an efficient basis.
6) Actionable/practical.
The firm needs to be able to implement a
distinctive marketing mix for each market segment.
Its importance: The range of segments
identified generally need to be defined for the capabilities and resources of
the organization, so very specialized segments may not be appropriate.
7) Responsive.
Each market segment should respond better to a
distinct marketing mix, rather than a generic offering.
Its importance: The
key outcome of the STP process is to develop a unique marketing mix for a
specified target market, if the segment will not be more responsive to a
distinct offering, then the segment can probably be combined with another
similar segment.
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