You're
probably reading this because you have a product or service to sell. You need
to reach out to people to inform them about your business. You need to break through
the noise of the market to get people's attention, and you need to do it in a
way that isn't annoying so they don't tune you out.
In this article I'm going to show how to:
- Convert customers directly.
- Acquire leads directly.
- Make sales directly.
We're
going to use content marketing and use it in a way that will focus on building
familiarity, likability and trust. The most important thing is to do that
without being a human spam. You can achieve this by sharing helpful and
relevant information to your potential prospects; so that when you do reach out
with your pitch, you've already built an audience who wants to hear from you.
So let's
assume you've built up your audience of goodwill. What now? Use these
storytelling tips to add life to your pitch, whether that's delivered in a blog
post, email or brochure.
1) Who is my audience? What do they want or
need?
This is
the very first question to ask yourself. When you do talk about your company in
your marketing; frame the story from your customer's point of view. What
problem are you helping to solve for them? How are you making their lives
better, healthier, easier or more fun?
Let's
pretend you're a real estate agent and you want to get more clients. Now, you
could send an email with your listings, but that's the same email that every
other agent is sending. Try something different. Sell yourself with a story.
2) We're all holding out for a hero.
Stories work better when we can focus on a
character. Give us someone to root for. Chances are your hero is a past client,
or one of your employees, or it might even be you. Set up your story. A
picture and a quote (or a video) make us feel like there's a real person and
real stakes involved.
Meet Jack and Jill. They're newlyweds looking
for their first house. They have all the details squared away. They've been
preapproved, they know their budget and what they're looking for and they're
ready to act.
3) Thrill us with plot.
This is the most straightforward part. What
happened? What is the "inciting incident" that led your hero problem?
Keep it short, to the point and sweet. Think of it as leading up to the main
point of your story.
The market is so hot in Austin, it doesn't
matter how quickly we put in an offer. Even if it's the first day on the
market, Jack and Jill are competing with multiple offers, often above asking
price. After losing out on three houses, they're getting frustrated and losing
patience.
4) Climax.
This is what you've been leading up to, the most
exciting part of your story. It's the fight scene or the moment when the boy
finally gets his girl.
They have good news; they're expecting a baby!
Now the pressure is really on. Jill would like to move into their new home before
the baby arrives, and they've found the perfect house in their ideal
neighborhood. But can we beat the other buyers?
5) Resolution.
How did you and your business solve the problem
you've set up? Tell us what you did so your client was able to walk away and
live happily ever after.
We were competing with multiple offers, but ours
was one they picked. After meeting Jack and Jill, the sellers were excited
about a young family moving into their home. It reminded them of their own
journey in the house, and they wanted to share that. Now Jack and Jill are excited
to start their new adventure together. They close later this month.
6) Credits.
Make it really easy for your audience to find
you so that when the time is right, they know how to get in touch.
If you, like Jack and Jill, are ready for your
new home, get in touch. I will make your dreams come true. Contact me at 123-456-789
or abc@xyz.com.
7) Bonus tip.
Art is never finished, only abandoned; Leonardo
da Vinci.
If da Vinci couldn't get everything perfect,
neither will you. You need to move on to the next thing, so don't get so
focused on a particular blog, email or Tweet that you don't have time for your
follow-up and all of the other things you have to do.
These seven tips can help you create an ongoing narrative with your
customers. We recommend sending regular (but not too frequent)
emails, keeping your social media accounts updated and being available to your
customers where they already are online. Think about all of your communications
as one long story; how you can help your customers make their dreams come true.
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