One of the greatest
challenges in the automotive industry is increasing the customer base. This challenge
is further worsened by the ever changing industry dynamics and changing in
customer taste and preference.
The daily struggles to retain the existing
market margin or if possible, increase the market share are overwhelming and if
the agencies' marketing structures are poor such firms are bound to perform
poorly in terms of sales.
The competitiveness
in the automotive market today, firms and agencies need to employ aggressive
marketing procedures that will not let go off the existing customer but will
otherwise increase the number of sales through increased number of customers.
Some of the best marketing strategies that an automotive marketing firm can
employ are discussed below.
1) Being flexible
and responsive to the ever changing customer demands.
· Customer demands,
taste and preferences are never static, they are ever changing factors that
firms need to have contingency measures put in place for dealing with them when
they happen to arise.
· Marketing firms
need to realign themselves in highly flexible and responsive form that can reply
effectively to the changes in customer demands at any time.
· The marketing
policies and communication structures need to be simple and effective in the
same time when applied in the real marketing of the firms’ products.
2) Resource sharing
among automaker in case of collaboration of firms.
· Sometimes, the
market might prove to be fierce, making it difficult for an automotive firm to
operate on its own. If faced with such a situation, pulling together of
resources in a common pool, by two or more firms can work well in counteracting
the market competition, thus ensuring sustainability of the firms’ market
margins and profits.
· Pooling together
of resources and ideas can also help the firms in such collaborations achieve
and enjoy the benefits of improved research and technological development.
3) Hire qualified
and highly competent sales people.
· These are the
people who go out there to market the brand name of the automotive produced by
any given firms.
· They are the same
individuals who will design the best advertisements to increase the brand
awareness among the customers.
· Such people
therefore, need to be knowledgeable and competent in all aspects of sales and
marketing procedures
· They should
demonstrate high levels of professionalism, and be to focus the existing and
emerging trends in the product market as well as apply the most appropriate
approaches to such occurrences.
4) Improve on
customer relations and communication.
· Improved sales
can only be realized through increased communication between the auto firms and
the customers.
· Manufacturers are
able to remove any forms of customer dissatisfaction through exchange of ideas
with the customers.
5) Being unique and
different from other competitors.
· Being unique is
important since it makes the automotive stand out important since it
makes the automotive stand on between the auto firms and the customers
· This builds
customer confidence in the firm's products which translates in customer loyalty
and sustainable sales.
Finally it is
important for automotive marketing firms to offer services such provisional
driving license application to customers who do not have driving licenses.
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