So I
assume that you have a business or taking your first steps to establish it and
you're ready to push your branding efforts online.
Even if you don't have a
business I encourage you to read this article as it will clearly explain the
difference between marketing and branding.
What I've
noticed is that most people probably think branding involves the following:
o
Logos, color schemes, and
website design: What should my logo be? What colors represent my business best?
How do I go about with my web design?
o
Brand mentions, links, and
social popularity: I have to be as visible online as possible, because this
promotes brand recall.
o
SERPs visibility, ad
campaigns, and other promotional efforts.
If you
answered any of the above, then you're looking at branding the wrong way. The
items I mentioned are all marketing tools and strategies, and they only scratch
the surface of branding.
So the
question is; what's the difference between marketing and branding?
Marketing is
the set of processes and tools promoting your business. This includes SEO,
social media, PPC, local search, mobile, email marketing and traditional
promotional methods and tools. Branding, on the other hand, is the culture
itself, the message that permeates and rules all the process of your business,
the core values that your business stands for.
Mixing up
marketing and branding is only one of the most common misconceptions about
branding that you will encounter. Many businesses and marketers handling
branding tasks also make the following misconceptions:
1) Branding
is marketing / advertising / promotion.
As
mentioned earlier, this is a misconception because branding goes much deeper
than marketing. Marketing, advertising, and other promotional activities only
communicate your brand personality and message. Your brand is comprised of your
personality, your voice, and your message; branding is the process of
establishing these traits.
2) You
are the ultimate authority when it comes to your brand.
This is a
very common misconception, especially among startups. The truth is while you
set the guidelines that your organization will follow and live by as they work
with your brand, this does not automatically make you the ultimate brand
authority.
Your loyal
customers are the ones who ultimately define your brand. Their perception of
your brand is what sticks with the people they influence. This is why it's very
important to select your brand values carefully; otherwise, your brand may be
taken the wrong way – or worse, it may fail when you don't see repeat
customers.
3) There
exists a formula for success when it comes to branding.
Just
because everything in online marketing can be measured doesn't mean everything
has a formula. No two companies are alike. While a similar process for
developing a brand may work for businesses in the same field, for example,
these businesses will still have unique identities and needs.
The truth
is that there is no basic rule you can follow; branding is and will always be a
customized experience. The good news is you can measure the success of your
brand easily. What you should look at in this case is the behavior and the
interests of your target audience.
§
Branding the right way.
Before
creating your brand, you'll need to ask the most fundamental questions behind
its development. Before you begin to plan your online marketing strategies, you
need to do the following first:
1) Establish
your purpose.
The first
thing you need to do is to clarify why you do what you do. In most cases you won't
get the answers right away; you'll need to ask yourself why several times
before you get to the root purpose, the very core value of your business. I listed
here some questions that may help you in reaching your answer:
·
Why did I build this
business?
·
Why do I want to help out
this specific group of people?
·
Why does it matter to me
that these things get done
2) Choose
your personality.
The
second step is to ask yourself: what is my brand? This will help begin to shape
your brand, becoming a skeleton on which you will attach the rest of the ideas,
values, and messages. At this stage of brand building, ask yourself the following:
·
What kind of voice do I
want to use for my brand?
·
How do I want to be
perceived; do I want my business to be approachable and casual, corporate and
formal, etc.?
·
Will I be able to stay true
to this identity throughout the existence of this brand?
The last
question is specifically important because your audiences will be looking for a
solid, consistent identity. Your ability to stay true to your brand is one of
the most important elements that will earn you customer loyalty.
3) Outline
your values.
Once you
finish asking yourself what you are, I'’s time to ask yourself "Who am I"?
The values that you get from the previous step will define who you are as a
brand. List these down and define these values in light of your business.
4) Define
your culture.
Your
integrity as an organization depends heavily on the culture you cultivate in
your business. Happy employees are productive, passionate, and cohesive, making
your business stronger and your processes more easily manageable. This is why
it’s important to establish what kind of culture you want to nurture in your
establishment.
5) Communicate
your brand to your audience.
The last
step is here, you get to the point where marketing comes in; you now have to
decide how you want to raise awareness about your brand. The previous steps,
combined with market research and analysis, will play a huge role in
determining how and where you communicate your brand to reach your target
audience effectively.
The
following will be the most important points to discuss when planning
communication strategies:
·
Your mission statement,
which you can easily derive from your purpose.
·
The benefits your customers
will get from your business, which is also answered at the beginning of this process.
(the answers to the why's)
·
Your chosen platforms and
the appropriate media for each.
·
Your calls to action; what
goals do you have, and how do you plan to entice your audience?
Conclusion:
So as you see branding isn't the same as marketing; branding is the core
of your marketing strategy. In order to build an effective brand, you need
authenticity and clarity in each of the steps discussed earlier, allowing your
target market to identify with your brand personality and values successfully. One
final thing; branding isn't a one-time thing that you do at the beginning of
establishing your business. It is an ongoing journey that permeates your
processes, your culture, and your development as a business, and it requires
your dedication and loyalty in order to reflect in your work. At the end of the
day, the true measure of your branding success is in earning loyal customers
who become your brand ambassadors as well.
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