Branding your real estate
business is vitally important to thrive in today's market, but what exactly is
a real estate brand? Let's first start by giving you some key definitions of
branding:
Walter Landor, one of the
greats of the advertising industry, said: "Simply put, a brand is a promise. By identifying and
authenticating a product or service it delivers a pledge of satisfaction and
quality".
In his book Building Strong
Brands, David Aaker suggests the brand is a "mental box"
and defines brand equity as: "A set of assets (or liabilities) linked to a brand's name
and symbol that adds to (or subtracts from) the value provided by a product or
service".
As Al Ries once
stated, a brand is "a singular idea or
concept that you own inside the mind of the prospect".
So if you analyze the above
mentioned statements it would be very clear to you that establishing your real
estate brand is the process of communicating effectively and consistently a
relevant message over time so that you will eventually elicit the desired
emotional response whenever your company name is seen or heard by your target
audience. Having realized this fact it's time to go further and lay out some
fundamental steps you should take when planning and then pushing out your real
estate brand.
5 Keys to building your real
estate brand.
1) Evaluate the competition.
The very first step is to ask
yourself; what niches are currently being exploited in your local market? Is
there a high-end specialist; A "green" realtor? Someone who sells
mainly golf communities?
Knowing what marketing angles
your competition is pushing will help you see opportunities to market your own
business in a unique way. It goes without saying that you have to ensure that
your branding is not confusable with that of your competition; the last thing
you would want is your prospects mistaking you for them when they are ready to
pick up the phone and get started with a transaction. And knowing what is
currently working out there may give you an idea as to what people in your
local market respond to, which never hurts your cause.
2) Define your brand.
Before you even think about a
name, slogan, or look to your real estate brand, make sure to ask yourself the
right questions so that whatever you choose will directly speak to your target
audience. Here are some important questions that will help guide you through
this process:
A) What is your core
demographic? Can they be narrowed down by age, gender, family status, or
profession?
B) What real estate services do
they need? What services are the most sought-after? Are there any services that
a premium is put upon?
C) What neighborhoods that you
serve are the most lucrative to do business in? Would it benefit you to brand
yourself around those specific markets?
D) What specific advantages do
you hold over the competition? Some real estate companies brand themselves
around a signature service that they provide.
E) What are the values of your
company? Branding around morals and ethics can instill consumer confidence in your
real estate business.
F) Do you rely primarily around
referrals for your business? This can influence your branding decisions at the
very least and can even be the driving force behind your brand in some cases.
3) Create your brand.
Having answered the questions
in the previous step, you are now ready to brainstorm on some business names
and possible slogans. Be creative, memorable and meaningful. If you aren't good
with words, you should find someone you trust to work with you on this project.
It's well worth a few bucks to hire a third-party writer if you need to;
because nothing will turn off a prospect faster than a real estate brand they
deem lame, cheesy, or inauthentic.
4) Put a look to your
brand.
In the online marketing world,
some key demographics; especially men are heavily influenced by visual appeal.
So hire someone reputable to design an appropriate, unique logo for your
business name. You should also consider creating unique logos for your signature
services or products. Once people become accustomed to your logo's elements
(the color scheme, the design, and words contained within it), they will start
to associate qualities to your brand. So that's why it's important to make that
visual impact right off the bat in a way that's easily memorable. You may want
to think of some types of imagery that are popular in your local market and
create your logo with a similar theme.
5) Deliver your brand.
Once
your real estate brand is complete, you need to take the final step, you'll
have to do everything you can to push it out into your local market. Every
phone call should be answered with your branding in the script. Your print
materials, including stationary, business cards, postcards, and home signs
should proudly display it. Then spread your brand throughout your online
presence; from websites to blogs, from social networking profiles to email
blasts, they should all have language and logos that reinforce your brand. And
consistency is the key here; promote one slogan and one signature logo. That
will impress a similar message to all you communicate with, and remember, exact
repetition of your brand over time is what delivers your brand through offline
and online channels.
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